New Heights Counseling

Last Updated: November 19, 2025
Website: www.newheightsutah.com
Practice Name: New Heights Counseling

1. Overview
New Heights Counseling (“we,” “us,” or “our”) is committed to protecting your privacy. This Website Privacy Policy explains how information is collected, used, and safeguarded when you visit www.newheightsutah.com. This policy applies only to the website and does not replace the Notice of Privacy Practices provided to clients receiving clinical services.

2. Not Medical or Clinical Advice
Information on this website is for educational and informational purposes only. Viewing this website or contacting us through a website form does not create a therapeutic relationship, and nothing on this site should be considered clinical advice.

3. Information We Collect

A. Information You Voluntarily Provide
You may choose to provide information such as your name, email address, phone number, or a general message. Please do not include private or sensitive health information in website forms. Clinical or health-related information should only be shared through secure systems such as the client portal.

B. Automatically Collected Information
We may collect non-identifying technical data such as IP address, browser type, device type, pages visited, and time spent on the site. This information helps improve website performance and user experience.

4. How We Use Website Information
Information submitted through this website may be used to respond to your inquiry, provide general information about services, facilitate scheduling for optional consultations, or improve website functionality. We do not sell, rent, or share your information with third parties for marketing purposes.

5. Contact Forms & Online Communication
Messages submitted through this website are not intended for private or sensitive health information (PHI). Please do not include any clinical or confidential details in this form. Submitting a message through this website does not establish a therapeutic relationship, does not guarantee appointment availability, and should not be used for emergencies. If you are experiencing a mental health emergency, call 988, call 911, or go to the nearest emergency room.

6. Cookies & Analytics
This website may use cookies or analytics tools (such as Google Analytics) to gather information about site usage and performance. You may disable cookies through your browser settings.

7. External Links
This website may contain links to external websites such as professional directories or resources. We are not responsible for the content or privacy practices of external sites.

8. Data Storage & Security
We use reasonable and industry-standard measures to help protect information submitted through this website. However, no electronic system is entirely secure, and no internet transmission can be guaranteed 100% safe. Protected Health Information (PHI) is not collected through this website and is handled only through HIPAA-compliant platforms.

9. Your Rights
You may request correction, access, or deletion of information submitted through this website. You may also request information about how your data was used. To submit a privacy-related request, please use our secure online form.

10. HIPAA Notice of Privacy Practices
If you become a client, you will receive a separate Notice of Privacy Practices that outlines your rights, how your health information is used, and the protections available under HIPAA.

11. Children’s Privacy
This website is not intended for individuals under age 18. We do not knowingly collect personal information from minors.

12. Changes to This Policy
This Privacy Policy may be updated as needed. The “Last Updated” date will reflect any changes.

13. Contact Information
For questions about this Website Privacy Policy or your data rights, please use the form below.

Please do not submit private or sensitive health information (PHI) through this form. This form is for administrative privacy-related requests only and does not create a therapeutic relationship. If you are experiencing a mental health emergency, call 988, call 911, or go to the nearest emergency room.